A 99.9% Server Uptime
We have built our cloud hosting system using stable hardware and significantly modified software. Our sysadmins have installed a modified version of SELinux on our servers to guarantee the highest level of safety and stability. We’ve added several DDoS prevention appliances coupled with powerful firewall programs to make sure our internal network is invincible and safe.
Our Linux cloud plans packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our guarantee remains unchanged.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it is vital to also build your own network architecture. This is the reason why we set up a custom internal network in each one of our data center facilities. Based on first–class Juniper switches and routers, our internal network allows for hypersonic data transmission speeds and is also completely redundant.
Thus, you can enjoy a 99.9% network uptime in our US located datacenter, in our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter and in our AU located datacenter, irrespective of which hosting service you’ve chosen.
A 30–Day Money–Back Guarantee
Like with every other service, when it is your hard–earned cash at stake, you can’t feel truly safe. This is exactly why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In the event that you do not feel happy with our service or if you have to get an even more powerful hosting solution, such as a Linux VPS plans or a Linux dedicated web hosting plans – you’ll receive a full refund, without any secret fees or repayment taxes.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to get a reply, you are aware of how maddening this can be, particularly if your site is at stake. Because of this, our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be here for you and they will get back to you within an hour. And the best thing is that their average ticket response time is under 20 minutes!