Support Channels

  • Video Tutorials
  • Video Lessons

  • Our step–by–step video lessons will help you with any duty within the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • We include an easy–to–use Frequently Answered Questions section where you’ll discover answers to the most regularly asked questions.

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  • Ticketing System
  • A Ticketing System

  • We are at your service day and night to answer your technical requests. Expect a solution within no more than 60 minutes after you have sent the ticket.

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Types of Support

  • Shared Hosting Support
  • Cloud Hosting Help and Support

  • If you have concerns using our Linux cloud plans services or require more resources for your websites, just let us know and we’ll give you the best guidance.

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  • VPS Hosting Support
  • VPS Servers Assistance

  • If you run into issues administering your SolusVM administration interface, or with any of the apps your VPS is pre–configured with, just let us know.

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  • Dedicated Hosting Support
  • Dedicated Servers Support

  • If you would like competent hints and tips from an administrator or would like to change the configuration of your dedicated server, just contact us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Should you have any problems with your semi-dedicated server or require assistance with a specific endeavor, don't think twice to make contact with our trained team of support engineers. They are on hand 24/6, equipped to help you.
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