Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • The Help section built into your Hosting Control Panel features a selection of help articles and commonly asked questions. Aimed at resolving any common problem that you could possibly come across, they are contributed by our support team of seasoned techs.

  • Top quality support service
  • How–To Videos

  • If you would rather see how an action is implemented or how a problem is settled, instead of just reading about it, then examine our selection of educational video tutorials. They cover different topics and will help you quickly find your way around the Hosting Control Panel.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • We back up our semi–dedicated servers with a 24x7 customer care service and a one–hour ticket response guarantee. Our accomplished customer service technicians will be available to you 24–7 to respond to your queries and to remedy any problem that you could possibly encounter. Just submit a ticket from the Help section and we will reply to you instantaneously.