Q: What does the web site migration service include? Will my site be safe?
A: When your current web hosting provider can no longer match the needs of your website, or if you go through constant network downtime, or if you have to wait for hours for the client service staff to reply to you, it may be a good idea to change your provider, i.e. to move all the files for your sites along with your databases from your present provider to your new provider. At Duo Server, we know that this can be hard and time–consuming. For this reason, we’ll perform all that for you at no cost!Our qualified technical staff reps will move your web site content from your current web hosting provider to us. Our techs have got broad experience with web site migration and are able to take care of everything – from a common WordPress–based weblog or Joomla™ CMS–driven website, to an extremely elaborate, custom–made application.
Q: Website migration sounds like a lot of work. How much time can it take?
A: There are many variables to keep in mind – the overall amount of files, the size of the database, the complexity of the web site itself and the present workload of our web site migration experts, etc. That being said, we do our best to accomplish all website migrations in a 48–hour time period. Smaller–sized web sites are transferred much faster – typically in less than 24 hours.
Q: Do you require anything from me before you begin transferring my web site?
A: We do not need any personal info. We’ll require, though, the login info for your old web hosting account and the name of the web site that you need to transfer.
Q: My present web hosting account has sensitive data inside. How can I rely on you?
Q: Will there be any outage for my web site?
A: No. Your site will continue to be accessible online during the transfer. Once everything is completed on our end, we will let you know so that you can examine it and check for any problems. If everything’s OK, all you will have to do is change your domain’s DNS resource records.
Q: Will my current web hosting provider have to do anything?
A: No. We will never touch base with your hosting provider about anything at all. They won’t be aware of the web site transfer either.
Q: Does it make a difference what platform my current provider is using?
A: Yes. We support all regular Linux–powered web hosting platforms. We do not support Windows–powered web hosting platforms, as we do not offer Windows hosting solutions ourselves.Furthermore, we do not support proprietary web site building and management user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.